My client is a not-for-profit with offices based in the heart of Melbourne CBD. Due to increase in workload, we are now seeking to hire 2 x Collections / Accounts Assistants to join a small, collaborative Accounts Receivable team.

Start date will be the beginning of July and contract length will initially be 3 months. This is a hybrid position that will require office presence (Melbourne CBD) 2 days per week - preferably on Mondays and Thursdays. Hours are 8:45am to 5:15pm with one hour for lunch.

Key Responsibilities

• Work towards collecting overdue moneys from the company's client base.

• Generate monthly invoice files and perform associated reconciliations

• Manage daily receipting and payment allocations, including credit card transactions

• Respond to invoice enquiries and resolve disputes

• Identify overpayments or refund claims and collect supporting documentation

• Follow debt collection procedures to ensure compliance and data integrity

• Maintain process documentation for all AR functions

About You

• Proven experience in Accounts Receivable and Collections would be highly desirable

• Team player, easy-going nature, with excellent communication skills and an ability to collaborate with others.

• Prior experience working in a phone-based position of any capacity would be desirable as you will need to phone clients in order to alert them of overdue moneys

• Proficient in accounting systems and Microsoft Office (Excel & Word)

• Ability to work under pressure and meet deadlines