Our client is a well-established global brand, now seeking an experienced Accounts Receivable Officer / Credit Controller to play a key role in managing customer accounts, maintaining cash flow, and supporting the business through effective collections and customer service.


The Role

You will be responsible for managing the end-to-end accounts receivable function, ensuring customer payments are collected in a timely manner and account records remain accurate.

Key responsibilities may include (but not limited to) the following:

• Managing outstanding debtor accounts and following up overdue payments using Pronto

• Contacting customers regarding outstanding invoices and payment commitments

• Processing and allocating customer payments accurately

• Issuing statements, reminders, and collection notices

• Investigating and resolving account and invoice queries

• Performing account reconciliations and month-end AR tasks

• Monitoring aged debtors and assisting in achieving collection targets

• Maintaining accurate records of customer interactions and payment arrangements

• Preparing reports on collections performance and outstanding balances

• Working collaboratively with internal stakeholders to resolve customer issues

The Person

The ideal candidate will join bringing to the table the following skills and prior experience:

• Previous experience in Accounts Receivable, Credit Control, or Collections

• Strong communication and relationship-building skills

• Confidence managing difficult conversations professionally and respectfully

• Excellent attention to detail and organisational skills

• High levels of integrity, professionalism, and confidentiality

What's on the table...

• Stable, full-time permanent opportunity within a supportive team environment

• A collaborative culture that values respect, trust, and open communication

• Ongoing learning and development opportunities

• Melbourne-based role with long-term career potential

Hours of work are 8:30 to 5:00, Monday to Friday. This is a fully onsite position and candidates applying must be willing and able to work office-based in Mount Waverley.