We’re partnering with a well-known enterprise organisation undergoing a significant digital transformation and are looking for an experienced Senior Business Analyst to play a key role across a large-scale Adobe Experience Manager and digital experience program.
This is an opportunity to join a high-performing delivery environment where you’ll work at the intersection of business, technology, digital experience and customer journey transformation, helping shape scalable digital solutions used by millions of customers.
The role sits within a mature Business Analysis practice and requires someone equally comfortable operating in both technical and functional environments - working closely with engineering, digital, UX/UI, content and product teams to drive delivery.
The Role:
As the Senior Business Analyst, you’ll take ownership across requirements gathering, stakeholder engagement, workshop facilitation and end-to-end business analysis activities, while bringing strong expertise across AEM platforms, digital content architecture and customer experience design.
You’ll play a key role in helping define how digital experiences are built, structured and scaled across enterprise digital channels.
Key Responsibilities:
- Lead end-to-end business analysis activities across enterprise digital transformation initiatives
- Facilitate workshops with business, digital, content, engineering and product stakeholders
- Gather, define and document business requirements, epics and user stories for delivery squads
- Analyse and document current state and future state business processes
- Define and improve AEM content authoring frameworks and workflows
- Design scalable content models and reusable digital component structures aligned to AEM best practice
- Work extensively with Experience Fragments and Content Fragments
- Translate design system components into AEM-ready technical structures
- Partner closely with UX/UI, content and engineering teams to ensure consistent digital experiences across customer journeys
- Support backlog refinement, sprint planning and Agile delivery ceremonies
- Identify integration dependencies across enterprise applications, APIs and digital systems
- Drive continuous improvement across business analysis standards, delivery frameworks and customer experience outcomes
About You:
We’re looking for a strong techno-functional Business Analyst who can comfortably bridge business stakeholders and technical delivery teams.
You will ideally bring:
- 7+ years experience as a Business Analyst across enterprise technology or digital transformation programs
- Strong hands-on experience working with Adobe Experience Manager (AEM)
- Strong understanding of Experience Fragments and Content Fragments within AEM
- Experience translating design systems or pattern libraries into scalable digital solutions
- Excellent workshop facilitation and stakeholder engagement skills
- Experience working across Agile delivery environments and cross-functional squads
- Strong process mapping and documentation capability (BPMN, Visio, UML or similar)
- Experience working across APIs, system integrations and enterprise digital ecosystems
- Strong working knowledge of Jira, Confluence and modern delivery frameworks
- Ability to confidently engage both technical and non-technical stakeholders
Why Join?
- Permanent opportunity
- Melbourne CBD location
- Hybrid working model
- Salary package up to $170,000 inclusive
- Opportunity to work on a highly visible enterprise digital transformation program
- Collaborative culture with strong leadership and long-term career growth
