Client Services Administrator
Full-Time | Melbourne
An established professional services business is seeking an experienced Client Services Administrator to provide essential support to a busy client-facing team.
This is a hands-on role for a highly organised professional who enjoys coordinating workflows, managing client communications, and ensuring the smooth delivery of services in a fast-paced environment.
About the Role
Working closely with senior team members, you will play a key role in maintaining exceptional client service standards while supporting a range of operational and administrative functions.
Responsibilities include:
- Coordinating the preparation and delivery of client documentation
- Managing client correspondence and follow-up activities
- Supporting workflow management and deadline tracking
- Maintaining accurate records and system information
- Assisting with onboarding and administrative processes
- Scheduling meetings and coordinating diaries
- Supporting compliance-related administrative activities
- Providing general administrative assistance across the business
About You
You are an experienced administrator who thrives in a professional environment and takes pride in delivering high-quality work.
You will bring:
- Previous experience in a similar client service, practice administration or team support role
- Strong organisational and multitasking skills
- Excellent written and verbal communication abilities
- High attention to detail and accuracy
- Confidence working with technology and business systems
- The ability to manage competing priorities and meet deadlines
What We're Looking For
The successful candidate will be:
- Proactive and self-motivated
- Solutions-focused and adaptable
- Comfortable working in a dynamic environment where priorities can shift
- Able to work with urgency when required during busy periods
- A team player with a positive attitude
- Young at heart, energetic and enthusiastic in their approach to work and life
What You'll Enjoy
- A supportive and collaborative team environment
- Meaningful involvement in delivering outstanding client experiences
- A broad and varied role with plenty of responsibility
- Long-term career opportunities within a growing organisation
If you're a capable administrator who enjoys being the person that keeps everything running smoothly behind the scenes, we'd love to hear from you.
