We are seeking an experienced and commercially focused People & Culture Manager to lead HR initiatives across our corporate and franchise network.
Reporting to the General Manager - People, Training & Compliance, you will partner with franchisees, operational leaders, and support office teams to drive culture, workforce compliance, employee engagement, recruitment, and performance outcomes.
Key Responsibilities
- Lead People & Culture initiatives that support business growth.
- Coach leaders on people management, performance, and employee relations.
- Ensure compliance with the Fair Work Act, NES, and relevant Modern Awards.
- Manage investigations, performance management, and workplace issues.
- Oversee recruitment, onboarding, and workforce planning.
- Monitor HR metrics, reporting, and workforce compliance.
About You
- Experience in HR, People & Culture, or Employee Relations.
- Strong knowledge of Australian employment law and Modern Awards.
- Experience interpreting the Fast Food Industry Award and/or Restaurant Industry Award.
- Proven experience managing employee relations matters and workplace investigations.
- Experience in hospitality, QSR, retail, franchise, or multi-site environments highly regarded.
- Strong stakeholder management, communication, and problem-solving skills.
- Experience with HRIS and workforce management systems.
Why Join Us?
- Key leadership role within a growing franchise business.
- Opportunity to influence culture and people strategy.
- Collaborative and supportive leadership team.
- Dynamic, fast-paced operational environment.
- North Sydney location.
